Solutions for today’s enterprise customer experience (CX) and employee experience (EX) challenges.
Full-featured contact center solution.
Secure, dedicated and managed cloud contact center running on Microsoft Azure.
Scalable and advanced contact center-as-a-service.
Collaboration tools, seamlessly integrated into your Avaya portfolio.
Unified video, conferencing, messaging, and more on Microsoft Azure.
Call, meet, message, and more—all in one app.
Integrate collaboration apps with Avaya Communication portfolio.
Cloud-ready pathways that integrate Avaya with third-party APIs.
A full-featured unified comms platform managed on-premises.
Rely on our team of experts to help you get the most from your investment.
Consult with the experts to create your best customer journey.
Explore our complete portfolio of devices for individuals and conference rooms.
Move at your pace with Avaya’s hybrid cloud options.
Deliver effortless experiences for customers and employees at every touchpoint.
Help your contact center run smoothly, no matter where your employees are.
Find an Authorized Avaya Channel Partner in your part of the world.
Build new, innovative communications solutions via Avaya’s open solution platforms.
See our partnerships with leading technology companies for unique and value-adding solutions.
Explore all of the partner types and programs available at Avaya
Sell the Avaya portfolio with benefits, incentives, lead gen, training, and marketing resources.
Transition customers to the cloud fast and on budget, supported by Avaya services and features.
Stay up to date on Avaya's latest news and solutions.
Deliver innovative and complete solutions to your customers.
Get to know Avaya through our blogs. Insights on collaboration, customer experience, AI, digital.
Watch videos and listen to podcasts by topic or just browse what’s new. Interviews, solutions, how-to’s, more.
See inspiring ways companies are using Avaya solutions to change the world of work.
Engage with us in an immersive and interactive experience—on site, virtually, or a combo.
Look at what's new in our world—and how it benefits yours.
Learn about the privacy, compliance, and security inside Avaya solutions.
Review the terms and policies associated with Avaya software and services.
Access a full range of information and assistance for your Avaya solution.
For research and support, access our product documentation resources.
Meet Avaya experts at our events, webinars, expos, conferences and more.
In person or online, gain a full understanding of your Avaya solution and its capabilities.
Communication & Collaboration
The app for collaboration
Meetings end, but teamwork must continue. Avaya Spaces connects you with all your people and tools—all in one place, as long as you need. Meet, call, chat, share files, manage tasks. All wrapped in real-time notifications.
Chat about project details in or out of the meeting. Avaya Spaces saves everything, so you don’t have to remember it all. Need to talk live? One click starts a call or one-to-one video.
Not only are we HIPAA and GDPR compliant, Avaya Spaces has over 30 security features—including unique private spaces that keep you from getting video-bombed.
Integrates with Google, Microsoft Office 365 and Teams, Salesforce, Slack, and more. Plus, APIs ready to build any workflow.
Meet, teach, sell, and create like a pro: Replace your background with cool imagery. Eliminate noise from neighbors. These great AI features work on any device, new or old.
Instantly go from chat to a voice or video call with one click. Avaya Spaces Calling is backed by the proven reliability of our infrastructure.
Invite up to 1,000 people. Use the 61-participant HD concert view to bring your session to the next stage of face-to-face.
Connect
Make a call or start a video conference with just one click.
Watch an immersive presentation powered by AI.
Chat and share
Manage
See your project spaces, messages, and tasks at a glance.
Check out Avaya Spaces ratings from independent review site TrustRadius.
For hybrid work, companies need innovative collaboration that works everywhere. With Avaya Spaces, Omdia finds that Avaya is a strong challenger in the Collaborative Meeting Space. See how Avaya stacks up—and note our highest ranking for user experience.
Recognized for our video solutions with fully integrated collaboration via any device, composable experiences, and AI-powered capabilities.
With Avaya Communications APIs, which we used to build Avaya Spaces, you can combine collaboration components and integrate them with third-party solutions to compose unique, seamless workflows and vertical apps. Include AI, chatbots, IoT and more. The possibilities are limitless.
Exclusively for Avaya customers, extend your on-premises calling to the Avaya Spaces cloud-based browser experience. AI-enhanced meetings and simpler, integrated voice and video complement your existing engagement and productivity features, all in a browser.
With Avaya Spaces, compose a solution just for you by adding our capabilities (like video or chat) and features (like noise removal) to the apps and workflows you use every day.
Toolwire, a distance learning platform designer, married learning resources with Avaya Spaces to put virtual classrooms, recordings, handouts, and student Q&A all in one place, greatly improving instructor and student effectiveness.
Webinar: See what Toolwire did
This HR consultancy company so successfully shifts in-person training to an online experience that as the pandemic wanes, a hybrid approach is the norm.
This essential service provider implements pandemic-required work-from-home solutions that are now becoming a permanent strategy for remote work.
The challenges of shifting to a remote learning model are clear, with teachers at some schools across the U.S. reporting that fewer than half of their students are participating in online learning.
Cupola Teleservices talks with Avaya about why they selected Avaya OneCloud technology and how their first AI-powered enterprise learning platform is designed to deliver a superior customer experience.
Advanced Call Center Technologies chose Avaya solutions to keep their business operating more efficiently. Now, they’re saving up to $1M annually on video conferencing alone—and supporting remote work for their teams.
Podcast
Transitioning to the new world of hybrid work
In this episode of "The Experience" podcast, Avaya's Karen Hardy and Zeus Kerravala of ZK Research discuss how hybrid...
Brochure
Transform Avaya Telephony with Avaya Spaces
Transform Avaya on-premises telephony to workstream collaboration via hybrid cloud deployment.
White Paper
Hybrid Cloud - The New Playbook for Unified Communications
Aragon describes how public cloud integrated with on-premise offers effective meetings and team collaboration.
Video
Taking high school virtual during the pandemic
Avaya Spaces helps Charter College International High School create a thriving online classroom.
Fact Sheet
Avaya Spaces fact sheet