Avaya Mobile Experience™

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TURN YOUR TOLL-FREE SERVICE FROM AN EXPENSE TO AN ASSET

Toll-free services haven’t kept pace with the smartphone evolution. Until now!

The Avaya Mobile Experience empowers your contact center’s digital transformation so you can enhance smartphone interactions, drive down costs, and deliver better customer experiences.

SMARTPHONES ARE CHANGING EVERYTHING IN B2C COMMUNICATION

70% of calls to contact centers are made via mobile devices.

Source: Avaya 2017

3 times more mobile phones than landlines are active in the U.S.

Source: FCC 2016

92% of millennials (18-29 years old) have smartphones.

Source: CTIA 2017

71% of consumers send at least one text message per day.

Source: CTIA 2017

General Availability for U.S.-based Companies is Coming Later This Year

Add your name to the growing list of customers who want to learn more about Avaya Mobile Experience.
Register now >

A Better Customer Experience

Cost Reductions

Enjoy lower toll-free rates and shorter customer call durations. Improve agent efficiency and reduce your hardware footprint.

Customer Satisfaction

Reduce the length of call hold and handling times. Use additional caller context to provide a more personalized experience.

Mobile Web

Improve interactions with your mobile callers. Increase the adoption of your web-based customer contact options.

Flexibility

Scale your services with easy administration. Simple, open contracts have no annual commitment, no minimum spend, and no penalties.

Avaya Creates Unique Mobile CX Solution

Industry Analyst Sheila McGee-Smith reviews the Avaya Mobile Experience.
Read the article >
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