Corporate Responsibility

Creating Positive Change in the World


Positive Impacts of Avaya Solutions

Avaya engagement solutions bring people together to accelerate business missions by increasing productivity while reducing security risks, physical infrastructure footprints, operational costs, and stress on natural resources.

Our solutions are implemented across geographies and sectors, and are uniquely positioned to aid in emergency response and disaster recovery, increase and simplify access to healthcare services and education, increase problem solving and collaboration and realize operational efficiencies through interoperable design and fabric-based networking.

Avaya Case Studies

Customer Case Studies

  • Blue Springs School District graduates to “smart” campus through Avaya networking, increasing school safety and saving $100,000 per year in electricity costs.
  • City of Alexandria reduces environmental impacts and realizes speed and resiliency to better respond to disasters though data center virtualization.
  • Med and Home improves medical diagnostics and enhances patient care through Avaya video solution.

Blue Springs School District
City of Alexandria
Med and Home

Technology Benefits

From small businesses to government agencies, and non-profits to corporations, the benefits of Avaya technology include:

  • Increase productivity – Avaya products and solutions create meaningful collaborations between individuals and teams, helping businesses and organizations be more productive and grow.
  • Save time – Real-time communication and remote collaboration accelerates the rate of doing business by improving response times and enabling easier and faster decision making.
  • Promote work-life balance – Avaya mobile solutions allow organizations to keep a growing mobile workforce engaged and retain top talent.
  • Avoid unnecessary expenses – Avaya solutions allow businesses and organizations to avoid unnecessary travel and operational expenses.
  • Optimize resources – Many Avaya solutions are designed to leverage an organization’s existing hardware and infrastructure, therefore avoiding unnecessary electronic waste and expenses.
  • Reduce energy consumption and impacts on climate change – Avaya products are energy efficient, helping organizations reduce their total cost of ownership. Additionally, remote collaboration technology reduces the need for employee travel and allows organizations to reduce their carbon footprints.

Technology benefits
Enabling carbon reductions

Enabling Carbon Reductions

The most significant difference Avaya can make to reduce climate change impact is through advancing customer adoption of its technology.

For example, Avaya video conferencing technology can enable carbon footprint reductions by reducing the need for business travel. In FY15, Avaya customer Ballantyne Strong cut travel costs by 80 percent and GHG emissions by 27.25 metric tons of CO2e per year after implementing Avaya Scopia®.

Ballantyne Strong Case Study ›

Providing Equal Access to Technology for People with Disabilities

Even without laws and regulations protecting their rights, providing people with disabilities “equal access” to technology and information makes good business sense. When you do, a large, loyal, talented labor pool and customer base becomes available.


Avaya offers a large portfolio of telecommunication solutions designed to provide equal access to communications for people with disabilities. These solutions enable a business or organization to offer a wider range of jobs to people who have disabilities, as well as to serve the needs of a wider range of customers. Support for equal access is embedded within many Avaya products for no additional charge or is available from Avaya as a free software download. For more information click here or contact Dr. Paul R. Michaelis at Phone: #303-538-4101, TTY: #303-538-3740 or email:

Providing equal access to technology for people with disabilities