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Raleigh-Durham, N.C. – September 29, 2022 – Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, today announced it has been identified as a Leader in The Aragon Research Globe™ for Intelligent Video Conferencing, 2022. Avaya continues to provide customers with digital workplace solutions built on the understanding that work is not just what is done within a meeting, but also the before and after.
Video conferencing is now a de facto standard for the way to conduct meetings in a hybrid workplace. The next evolution is for video conferencing to become intelligent, a shift which Aragon just declared.1 Avaya OneCloud™ UCaaS solutions have transformed the traditional video meeting to enable always-on collaboration, helping businesses meet the challenges of an unpredictable, work-from-anywhere world with continuous, multiexperience collaboration. Avaya is empowering cross-functional teams to collaborate across departments and locations in ways that help avoid video call fatigue associated with most video apps.
Avaya’s vision for evolving video conferencing into workstream collaboration solutions is what has continued to keep the company deep into the Aragon Leaders sector. According to the report2, authored by Aragon Research lead analyst Jim Lundy, “With the rise of intelligent video meetings, Avaya is well positioned to meet the needs of enterprises with its growing portfolio of intelligent video offerings that work in the cloud. Avaya, which offers a full UCC platform, has continued to innovate with Avaya Spaces and Avaya Cloud Office. Avaya Spaces is its flagship intelligent video meeting platform with fully integrated team collaboration.”
We believe the following contributed to our placement in the report:
"Avaya continues to enhance its Spaces platform–adding AI-powered video capabilities,” says Lundy. “These capabilities enable Avaya to offer a smoother, immersive video experience that is noticeable to users."
“Organizations and their customers depend on workstream collaboration solutions that are reliable, secure and deliver great experiences, whether employees are in the office, home or mobile,” said Karen Hardy, Global Vice President of Product Management, Avaya. “Avaya helps empower businesses with flexible, always-on, continuous collaboration providing exceptional experiences for hybrid work.”
The Aragon Research Globe is a market evaluation tool that graphically depicts Aragon Research’s evaluation of a specific market and its component vendors. Aragon Research examined 20 major providers looking at the overlapping categories of video conferencing and unified communications and collaboration based on its three dimensions of analysis: strategy, performance, and reach. “Leaders” are noted as having comprehensive strategies that align with industry direction and market demand and perform effectively against those strategies.
1Aragon Research. The Shift to Intelligent Video Platforms, 2022 by Jim Lundy and Betsy Burton.
2Aragon Research. The Aragon Research Globe for Intelligent Video Conferencing, 2022 by Jim Lundy. July 2022
Additional Resources
Alex Alias
Media inquiries:
alalias@avaya.com
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements
This release contains certain "forward-looking statements." All statements other than statements of historical fact are "forward-looking" statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could,“ "estimate," "expect," "intend," "may," "might," "our vision," "plan," "potential," "preliminary," "predict," "should," "will," or "would" or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. These statements do not include the potential impact of any business combinations, asset acquisitions, divestitures, strategic investments or other strategic transactions completed after the date hereof. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. Risks and uncertainties that may cause these forward-looking statements to be inaccurate include, among others: the finalization of the Company's fiscal 2022 third quarter financial statements; the findings of the Audit Committee’s investigations; the effectiveness of the Company’s internal control over financial reporting and disclosure controls and procedures, and the potential for a material weaknesses in the Company’s internal controls over financial reporting or other potential weaknesses of which the Company is not currently aware or which have not been detected; the Company’s ability to continue as a going concern; the impact of litigation and regulatory proceedings; the impact and timing of any cost-savings measures; the termination or modification of current contracts which could impair attainment of our OneCloud ARR metric; the duration, severity and impact of the coronavirus pandemic ("COVID-19"); the impact of the Russia/Ukraine conflict on the global economy and our business, including impacts from related sanctions and export controls imposed by the U.S., UK and the EU on certain industries and Russian parties as a result of the conflict, as well as responses by the governments of Russia or other jurisdictions; and other factors discussed in the Company's Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the "SEC"). These risks and uncertainties may cause the Company’s actual results, performance, liquidity or achievements to differ materially from any future results, performance, liquidity or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.