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Avaya Named 2020 STAR Award Winner for Innovation, Leadership and Excellence by the Technology & Services Industry Association

Santa Clara, Calif. – September 10, 2020Avaya (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, announced it has been recognized by the Technology & Services Industry Association (TSIA) as the 2020 STAR Award winner for Innovation in Migrating to Selling Subscription Offers. TSIA is the leading association for today's technology and services organizations, and for 30 years, the TSIA STAR Award has been one of the highest honors in the technology and services industry.

Companies seeking a STAR Award undergo a rigorous evaluation process, with the winners selected by TSIA’s research practice advisory board members. Since its inception in 1990, STAR Awards acknowledge the contribution of companies of all sizes to the continual improvement of technology and services delivery industrywide. More information on the awards can be found  at: https://www.tsia.com/certifications-and-awards/star-awards.

Avaya OneCloud Subscription has experienced significant customer demand since it was launched in October 2019.  In addition to being a key component of the Avaya OneCloud vision of providing every customer with a personalized cloud journey, Avaya OneCloud Subscription delivers a new level of flexibility, capability and value to Avaya customers, enabling them to more efficiently and effectively elevate their employee and customer experiences. It also provides an easier and more cost-effective way for customers to keep their software current – gaining access to new features and capabilities while preventing downtime from using out-of-date software or not having the latest security enhancements.  Avaya’s powerful hybrid cloud architecture and capabilities deliver the best of on-premise and private and public cloud-based applications – protecting existing investments while connecting customers with everything the cloud has to offer.

“Our customers and partners have been quick to embrace the Avaya subscription offer for several consistent reasons including significant economic benefit, simplicity, incremental value and flexibility,” said Hardy Myers, Avaya SVP, Strategy & Business Development. “We plan to continue refining and expanding Avaya OneCloud Subscription to accelerate customer adoption of our private, public and hybrid cloud offers.”

“Each year, we recognize the STAR Awards winners for their impressive achievements,” said executive director and executive vice president of TSIA, Thomas Lah. “This year especially has challenged our winners, and yet their unparalleled focus on the customer experience, operational merit, and dedication to excellence in the face of the COVID-19 crisis, has set these exceptional companies apart from their peers.”

Contact

Forrest Monroy

Avaya Media

fwmonroy@avaya.com

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Annual Report on Form 10-K and subsequent quarterly reports on Form 10-Q filed with the Securities and Exchange Commission (the “SEC”) available at www.sec.gov, and may cause the Company’s actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this press release may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Source: Avaya Newsroom

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