Gartner Peer Insights Customers' Choice Recognition is Based on Feedback and Ratings From End-User Professionals Who Have Experience Purchasing, Implementing and/or Using the Product or Service
Santa Clara, Calif. – Oct. 29, 2018 – Avaya Holdings Corp. (NYSE:AVYA) today announced it has been named a 2018 Gartner Peer Insights Customers’ Choice for Unified Communications. Gartner defines Unified Communications (UC) as “products (equipment, software and services) as those that facilitate the interactive use of multiple enterprise communications methods. This can include control, management and integration of these methods. UC products integrate communications channels (media), networks and systems, as well as IT business applications and, in some cases, consumer applications and devices.”
“Being named a 2018 Gartner Peer Insights Customers’ Choice for Unified Communications reflects the commitment we have to our customers to provide world class solutions with an outstanding customer experience to support it,” said Jim Chirico, President and CEO, Avaya. “Receiving this recognition demonstrates that our customers and partners see our continued innovation and differentiated and valued solutions in UC. We continue to innovate to meet the needs of our customers, and are grateful for the feedback they share with us on Gartner Peer Insights.”
In July, Avaya was positioned as a Leader in the 2018 Gartner Magic Quadrant for Unified Communications, marking the 9th time that Avaya has been in a Leader position. More than 130,000 customers around the globe rely on Avaya to reliably deliver secure, intelligent connections for their customers and employees, including 95% of the Fortune 500.
Gartner defines The Gartner Peer Insights Customers’ Choice as “a recognition of vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings.” For this recognition, a vendor must have a minimum of 50 published ratings with an average overall rating of 4.2 stars or higher. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors.
Gartner, Magic Quadrant for Unified Communications, Steve Blood, Megan Marek Fernandez, Mike Fasciani, Rafael Benitez, 25 July 2018.
Gartner IT Glossary, Unified Communications (UC), 2018. https://www.gartner.com/it-glossary/unified-communications-uc.
About Peer Insights:
Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by
receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 70,000 verified reviews in more than 200 markets. For more information, please visit www.gartner.com/reviews/home.
A 2018 Gartner Peer Insights Customers’ Choice for Unified Communications, https://www.gartner.com/reviews/customers-choice/unified-communications.
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. For more information, please visit www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to expected feature releases and statements about future products, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.
Source: Avaya Newsroom