10-10-2018

Avaya Enables Customers to Future-Proof Communications with Extension of Loyalty2gether Program

Santa Clara, Calif. – Oct. 10, 2018 – Avaya Holdings Corp. (NYSE:AVYA) today announced an extension of its successful Loyalty2gether program enabling customers worldwide to evolve their communications, collaboration and customer contact capabilities to new capabilities with Avaya Aura® and Avaya IP Office™ on premise and in the cloud.

Today, organizations of all sizes face challenges to update existing legacy communications systems in a cost-efficient way, while not disrupting employee productivity. Customers are stuck on voice in a multimodal world with limited mobility and separate team collaboration. They need a planned, simple replacement procedure, with the support needed to retrain employees in the use of new digital tools that is also cost-effective.

Avaya’s business communications platform offers organizations a foundation for a new era of customer engagement. Based on the momentum and positive feedback from customers and partners on its Loyalty2gether program, Avaya responded by extending the promotion. The extended Loyalty2gether program provides Avaya’s loyal Communication Server 1000 and Avaya Aura Communication Manager (CM) customers an opportunity to reinvent their communications, customer experience, and collaboration capabilities with a path forward to an Avaya IP Office or Avaya Aura solution and full support for the surrounding applications such as customer contact and messaging.

Through the program, customers have transformed their business communications to easily adapt to the modern workplace, improve their support for consumer interactions and future-proof their technologies for the cloud through a known, trusted platform.

“Relying on Nortel CS1K for the years previous to Avaya’s acquisition and the commitment that Avaya made supporting us for 10 years on this great platform reinforced our trust and loyalty to Avaya making the decision to migrate to the Aura platform a confident and proved right after the cutover,” said Ambassador Ali Al Aradi, Ministry of Foreign Affairs of the Kingdom of Bahrain.

“Through the Loyalty2gether promotion in our region (Latin America) it was easy to maximize the value of our customers' existing telephone systems,” said Martín Molinero, Owner, COMSALE Argentina. “The program helped them in the transition to the latest capabilities and take full advantage of the technologies available for customer service."

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About Avaya

Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications

offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. For more information, please visit www.avaya.com.

 

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, considering these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Source: Avaya Newsroom

All trademarks identified by ®, TM, or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners.

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