The Avaya Equinox Experience adds team collaboration with deep level of unified communications integration to leapfrog other vendor solutions for streamlining workflows
Enterprise Connect, Orlando, Fla. – March 13, 2018 – Avaya Holdings Corp. (NYSE:AVYA) today announced the addition of cloud-based team collaboration to the Avaya Equinox Experience, the company’s signature unified communications and collaboration user interface and cloud service. The Avaya Equinox Experience leapfrogs other vendors’ offerings by delivering deep level of integration between unified communications and the tools needed for seamless, simple, highly productive team collaboration.
The Avaya Equinox Experience is a sleek, personal user interface for one-stop access to voice, video, chat communications channels, calendar, meetings and more. Its “mobile-first” Top of Mind screen provides at-a-glance visibility to everything that a user needs in real time: schedule, contacts, messages, voice and video.
The new capabilities of Avaya Equinox Experience address the growing demand for easy-to-use, integrated, unified communication and team collaboration. According to Gartner, “by year-end 2022, 70% of teams will rely on workstream collaboration as the primary means of communicating, coordinating and sharing information between team members, displacing email.”
With the addition of team collaboration, Avaya Equinox users can create and enter team rooms organized by a variety of categories with members both inside and outside of the organization, essentially breaking down the boundaries of a company’s communications infrastructure. The enhanced Avaya Equinox Experience will provide and support persistent messaging, ad hoc and scheduled meetings, with audio and video conferencing, screen and file sharing and task assignment.
As an example, a sales team creating a proposal could use Avaya Equinox team collaboration and create rooms for customer presentation and demonstration planning, configuration and bill of materials, project pricing and discounts, contracts, installation planning and services. The sales team could invite both internal and external team members for an easy, persistent and trackable means of communicating, individual or group meetings, sharing presentations, spreadsheets, installation diagrams, and speeding decision-making.
An enterprise-grade solution, Avaya Equinox provides a higher level of security over consumer-grade messaging and applications. The cloud-based, team collaboration capabilities are available standalone and also easily integrate with on-premises deployments of Avaya Equinox supported by both Avaya Aura and Avaya IP Office, Avaya’s industry-leading communications platforms.
“The market is rife with applications claiming to enable employee productivity, but few deliver the level of integration that crosses communication channels and modes, context and contacts, workflow activities and infrastructure boundaries. That’s where the Avaya Equinox Experience stands out – and is why companies are coming back to Avaya for the communication and collaboration tools that get work done. Welcome to the Avaya Connected World – open, agile and secure.”
Laurent Philonenko, SVP and GM, Solutions and Technologies, Avaya
“Enterprises are clearly shifting toward messaging-based communications tools. By integrating workstream collaboration into its UC Equinox client, Avaya creates a single-application that supports asynchronous messaging and real-time voice and video communications that can serve as a vehicle for sharing content.”
Dave Michels, principal analyst, TalkingPointz
Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. For more information, please visit www.avaya.com
Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.
Source: Avaya Newsroom