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Santa Clara, Calif. – January 10, 2018 – Avaya (OTCQX: AVYA) today announced the appointment of Mercer Rowe as senior vice president and general manager of Avaya Cloud, a newly formed organization with a singular focus on driving cloud products and services for Avaya..
Rowe joins Avaya from IBM, where he served as vice president of strategic partners for the company’s cloud and Watson platforms, leading global cloud and artificial intelligence initiatives. Before joining IBM, Rowe founded and served as CEO of VMware vCloud Service, a joint-venture with SoftBank to deliver Cloud services in Japan. He also incubated VMware’s own cloud service business, and spent a decade with cloud-powered start-ups in the enterprise software and service provider spaces, building sales, channel and services organizations. He began his career in engineering roles with Lockheed Martin and Nortel Networks.
“Mercer brings a wealth of knowledge that will help us expand our business in the cloud, which is critical to our growth,” said Jim Chirico, president and chief executive officer, Avaya. “By creating a business solely focused on cloud products and services, and with Mercer’s leadership, we will accelerate the delivery of cloud solutions that meet the growing needs of our customers and partners.”
Rowe’s responsibilities will span public, private and hybrid cloud offers, including cloud R&D, application development and services as well as sales for the newly organized business unit.
“Avaya is a global leader in contact center (CC) and unified communications & collaboration (UC) software solutions with over 130,000 customers worldwide and an installed base of over 100 million users,” Rowe said. “The transformation of UC and CC to cloud delivery is still in the early innings and the growth opportunity for Avaya is one of the biggest cloud opportunities in the market today. I’m excited to join the new executive team at Avaya to capture the growth being driven by cloud, digital transformation, mobility, artificial intelligence, cybersecurity and IoT.”
Rowe holds a B.S. in Computer Engineering from North Carolina State University.
About Avaya Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.
Cautionary Note Regarding Forward-Looking Statements This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, expected cash savings and statements about growth, exchange listing and improved operational metrics. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.
Source: Avaya Newsroom
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Alex Alias
Avaya Corporate Communications
alalias@avaya.com
Phone: 669-242-8034
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.