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Company to host Innovation Lounge on Dreamforce exhibit floor to demonstrate advanced capabilities enabled by Avaya Customer Engagement Solutions and Salesforce Service Cloud
Who: Avaya, the global leader in delivering superior communications experiences
Where: Dreamforce 2017 at the Moscone Center, San Francisco, Calif.
When: November 6-9, 2017
Details: Avaya is supporting Dreamforce 2017 with the following activities:
Speaking Engagement – Tuesday, November 7, 8:00am – Palace Hotel Grand Ballroom C
Digitizing the Customer Experience using AI, IOT & Analytics and Blockchain Technologies
Jean Turgeon, VP & Chief Technologist, Digital Transformation and Evangelist, will discuss the role that Digital Technology is playing in areas such as self-service, digital identity, and fraud protection. Automation and contextually relevant insights are being shaped by technologies such as Artificial Intelligence, IoT, real-time analytics, and blockchain architectures. These technologies will create massive business opportunities and evolve the future of customer experiences. This session will discuss future use cases as well as the “day in your life” before and after the convergence of these major disruptors.
On the Exhibit Floor – Booth 1974 - Avaya kiosk and Avaya Innovation Lounge - Meeting Room MR-70 Avaya will showcase its Salesforce-related solutions in two locations on the exhibit floor. Demos will include:
About Avaya Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.
[1] Note – the Palace Hotel is part of the greater Dreamforce campus and is located at 2 New Montgomery Street, San Francisco, CA 94105. The Palace Hotel is two blocks walking distance from the Moscone Center. Details about the greater campus and locations can be found by clicking HERE.
Corporate Communications, North America
deblewan@avaya.com
630-245-2720
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.