10-10-2017

iO® Computer Aided Dispatch by Beta 80 Now Available through the Avaya DevConnect Select Product Program

Key Takeaways:

  • The iO® Computer Aided Dispatch (CAD) by Beta 80 can be ordered directly from Avaya and its channel partners.
  • Adding the iO® CAD and related public safety communications solutions to the Avaya DevConnect Select Product Program enables public safety answering point (PSAP) customers easier access to a fully integrated end-to-end Next Generation 9-1-1 offering.

WASHINGTON, D.C. – October 10, 2017– Today Beta 80, a leading provider of emergency communications services, announced that its iO® suite of services, including Computer Aided Dispatch, Call Taking, and Tavolo® – a multi-touch large screen collaborative tool that manages resources and enhances situational awareness for emergency communications – will be sold through the Avaya DevConnect Select Product Program.  Avaya is a leading global provider of business communications software, systems and services. Avaya Engagement Solutions enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance.   

The Select Product Program offers customers a streamlined way to order Avaya-compatible, third-party applications chosen for the powerful capabilities they bring to the Avaya portfolio.

The Beta 80 iO® suite of services offered through the program have been compliance-tested for compatibility with the Avaya Aura® Platform.  Integrating with the Avaya Aura Platform enables companies to easily extend emergency communications services, including NG 9-1-1, which address every aspect of a PSAP’s needs to receive, manage, and dispatch 9-1-1 calls for help.  As part of the Avaya orderable solution set, Beta 80 solutions can be easily purchased through both Avaya and its authorized channel partners.  Customers can add specific capabilities to their existing Avaya Aura Platform or can source a complete Avaya-based communications solution that incorporates Beta 80’s iO® solutions for public safety communications and emergency response.    

Beta 80 and other companies participating in the Select Product Program are Technology Partners in the Avaya DevConnect Program – an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.  

Streamlined ordering through the Select Product Program is available globally for CAD, Call Taking, and the Tavolo®.  Offers may vary by country. Delivery, implementation, service and support are provided by Select Product Program companies.  

Beta 80’s selection for the Select Product Program marks a major milestone in our plan to bring our high quality software solutions for public safety communications to international markets.  Working with Avaya under the Select Product Program enables us to offer a fully integrated end-to-end NG 9-1-1 solution, helping provide PSAP customers with a reliable, flexible, innovative service for the public safety market.”
-- Gregory L. Rohde, General Manager, Beta 80 International, An Avaya DevConnect Company and Select Product Program Provider

“Including products and services from Technology Partners like Beta 80 in the DevConnect Select Product Program helps Avaya customers obtain fully integrated end-to-end solutions for the public safety communications community.  Working with Beta 80 enables Avaya to provide PSAPs that are migrating to the NG 9-1-1 environment with an innovative solution tailored to their needs.” 
-- Eric Rossman, vice president, Developer Relations, Avaya

 

Recent Successful Collaboration. 
On June 20, 2017, Beta 80 and Avaya successfully implemented a fully-integrated solution for the Catania NUE 112 PSAP in Sicily, Italy. The 24-seat PSAP covers the eastern area of the Sicily region and serves over 2.7 million people.

“Given the size and its operations, the three-month project implementation time was impressive. The new technologies in place at Catania NUE 112 provide the region with a modernized communications solution to help improve the delivery of services to its citizens.”
-- Nicola Le Mura, Director, Sicily 112

 

Additional Resources:
www.avaya.com/devconnect
www.devconnectmarketplace.com/beta-80-group

About Avaya:
Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications—offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

About Beta 80:
Beta 80 International, a subsidiary of Beta 80 Group, provides innovative end-to-end solutions for Public Safety in North America. For over 25 years, Beta 80 has been developing innovative technology to provide tailored public safety solutions that go beyond the expected. Our iO® solution is a leading software platform for PSAPs and emergency call centers in several countries. Today, it covers 33.000 municipalities and protects more than 27 million citizens. It’s currently active in Italy, USA, Europe and Central America with over 62 PSAPs (Law, EMS, Fire, Healthcare systems, Civil Defense) and Control Rooms.

Corporate Global Site www.beta80group.com

Beta 80 International Site http://us.beta80group.com/

 

Media Inquiries:
Gregory L. Rohde
+1.202.292.4600 (office)
+1.202.246.9004 
glr@beta80group.com

 

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