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Avaya Helps Woodbridge, N.J. Evolve to a Smart City

Santa Clara, Calif. – May 18, 2017 – A city that’s nearly 350 years old with a trajectory of growth and innovation is destined to become a Smart City of today. In a move to achieve the efficiency and cost-effectiveness that would best serve its citizens, Woodbridge, NJ teamed with Avaya to create a unified, shared services model to support its municipal functions.

The fifth largest township in NJ has grown from a local hub of brick manufacturing into a bustling center of industry and commerce with a number of F500 companies operating within its borders. Business and population growth increased demand for services, putting pressure on the town’s increasingly complex, costly communications infrastructure.

Using an Avaya PodFx server, Woodbridge created a homogeneous network environment to bring together its disparate municipal functions, building a scalable, all-inclusive solution for voice, video and data collaboration. Avaya PodFx enabled Woodbridge to deploy a full stack of applications, servers, storage, networking and management components in a single, pre-integrated solution complete with orchestration and support. 

The benefits for Woodbridge are clear: a greatly simplified network with dramatically reduced costs; faster, more efficient collaboration within and across departments and agencies, and a clear path to integrate new technologies as the town’s evolution continues. The new Avaya package is helping the school district save $70,000 a month in reduced maintenance and usage costs alone, enough to allow it to underwrite the cost of a private fiber network connecting it with the town’s other offices and provide funds for other priorities. Cost savings from the new infrastructure are being put to good use in other services, such as senior centers, new schools and a performing arts center.


Michael Esolda, CIO, Woodbridge, NJ said:

“We are a shared service leader in the state. We have a centralized network operations center that deploys voice, data and video for 52 buildings, so all of our town, school, and police are connected –- all our schools, 911 -- directly in this network operations center.

“Moving to a cloud-based, on-premises solution has helped use with scalability and cost reduction. We have maintenance that is more affordable. We are bringing a better, more reliable product at a lower cost point.”

Learn more about Woodbridge, NJ’s journey to a Smart City by reading the case study or watching the video.


About Avaya
Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking— offered on premises, in the cloud, or a hybrid. Today’s digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit

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Corporate Communications, North America

Corporate Communications, North America


About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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