- ADDASOUND Crystal 2701/2702, Crystal 2821/2822 and Crystal 2871/2872 wired headsets are compatible with key Avaya customer and team engagement solutions
- Helps businesses improve communications capabilities, deliver outstanding customer experiences, increase productivity and reduce operational costs
Nibe, Denmark – 12 April 2017 — ADDASOUND Denmark A/S, a leading provider of voice solutions and unified communication devices, today announced that select models of its Crystal wired headsets are compliant with key customer and team engagement solutions from Avaya, a global provider of business communications software, systems and services.
ADDASOUND’s comfortable, durable and cost-efficient headsets are designed to meet the special communications needs of professionals in contact centers and offices. With ADDASOUND headsets, businesses can take full advantage of Avaya deskphones and unified communications platforms to help deliver the best possible customer experience. ADDASOUND Crystal 2701/2702 headsets using the ADDASOUND DN1002 direct connect cable are now compliance-tested by Avaya for compatibility with the Avaya 9600 Series IP Deskphone H.323 Release 6.6 and SIP Release 7.0. ADDASOUND Crystal 2821/2822 headsets using the ADDASOUND DN1011 USB cable are now compliance-tested by Avaya for compatibility with Avaya one-X® Agent 2.5.8. ADDASOUND Crystal 2871/2872 headsets using the ADDASOUND DN1011 USB cable are now compliance-tested by Avaya for compatibility with Avaya one-X Communicator 6.2.
ADDASOUND is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.
As a Technology Partner, ADDASOUND is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.
“Compliance with these Avaya IP Deskphone and Softphone platforms means businesses can confidently deploy ADDASOUND’s Crystal 2701/2702, 2821/2822, and 2871/2872 wired headset solutions in contact centers and offices with an Avaya communications infrastructure. Testing all three Crystal Series covers our full lineup of noise-canceling and advanced noise-canceling products, which offers options in a good, better, and best classification. This gives users the flexibility to select the best possible product to fit their budget.
-- David J. Haney, Sales Director of North America, ADDASOUND
“Technology Partners like ADDASOUND are providing Avaya customers with innovative voice solutions that deliver a stylish Nordic design, advanced noise-canceling and high-quality sound. By successfully completing Avaya compliance testing, ADDASOUND headsets have demonstrated proven interoperability and seamless integration with the Avaya platforms used in contact centers and enterprises.”
-- Eric Rossman, vice president, Developer Relations, Avaya
Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking— offered on premises, in the cloud, or a hybrid. Today’s digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.
ADDASOUND is a global leading provider of voice solutions and unified communication devices. ADDASOUND products are designed and engineered in Denmark by a reputable team and now distributed all over the world. The headsets and related products are specially designed for CC&O (contact center and office), business and enterprise, speech recognition, unified communications and mobile communications. ADDASOUND always tries to provide the customers with the best experience of voice communication and guarantees the highest standard of reliability and quality. For more information, please visit www.addasound.com.