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HIMSS Webinar: Patient-Centered Communication in the Digital Hospital

Humber River Hospital and Avaya discuss the importance of patient-centered communication in the digital hospital to deliver the high-quality care, outcomes and experiences patients expect and deserve

What:   Ineffective communication has been identified as the root cause in 66% of reported medical errors1. Furthermore, it’s estimated that more than 25% of hospital readmissions could be avoided with better communication among healthcare teams and between providers and patients2. During this webinar, the CIO of Humber River Hospital and the healthcare practice leader at Avaya will discuss how hospitals can address these issues, outlining the:

  • Communication challenges within the hospital today
  • Importance of timely, seamless, patient-centered communication in the digital hospital
  • Strategies and technologies enabling physicians, nurses and caregivers with real-time, secure messaging and communication to enhance patient care and increase positive outcomes

When: Thursday, January 19, 12 noon Eastern or 9:00 a.m. Pacific

Where: Please register and attend at The Learning Center Powered by HIMSS:

Why Attend: The webinar, presented by The Learning Center powered by HIMSS, is intended for healthcare IT leaders and professionals, particularly chief medical officers, chief information officers, chief nursing officers, chief operating officers, IT managers, IT directors, networking managers, networking directors, operations directors, and operations managers.

About Avaya
Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking— offered on premises, in the cloud, or a hybrid. Today’s digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit

1 Joint Commission Root Causes and Percentages for Sentinel Events (All Categories). January 1995-December 2005
2 Preventability and Causes of Readmissions in a National Cohort of General Medicine Patients  JAMA Intern Med. 2016;


About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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