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Nibe, Denmark – 15 November 2016 — ADDASOUND Denmark A/S, a leading provider of voice solutions and unified communication devices, today announced that its Crystal 2871/2872 wired headsets using ADDASOUND DN1002 and DN1008 direct connect cables are compliant with key customer and team engagement solutions from Avaya, a global provider of business communications software, systems and services.
ADDASOUND Crystal 2871/2872 headset solutions help businesses deliver a better customer experience, increase productivity and reduce operational costs. ADDASOUND Crystal 2871/2872 headsets using the ADDASOUND DN1002 direct connect cable are now compliance-tested by Avaya for compatibility with the Avaya 9600 Series IP Deskphone H.323 Release 3.2.6 and SIP Release 2.6.16. ADDASOUND Crystal 2871/2872 headsets using the ADDASOUND DN1002 and DN1008 direct connect cables are now compliance-tested by Avaya for compatibility with the Avaya 1600 Series IP Deskphone Release 1.3.9.
ADDASOUND is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.
As a Technology Partner, ADDASOUND is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.
Quotes:
“Compliance with these Avaya IP Deskphones means businesses can confidently deploy ADDASOUND’s Crystal 2871/2872 wired headset solutions in contact centers and offices with an Avaya communications infrastructure. ADDASOUND headsets seamlessly integrate with Avaya communications platforms so customers can enjoy clear voice transmission while minimizing operational costs and increasing work efficiency.” -- David J. Haney, sales director of North America, ADDASOUND
“Technology partners like ADDASOUND are providing Avaya customers with innovative voice solutions that deliver a stylish Nordic design, advanced noise canceling and high-quality sound. By successfully completing Avaya compliance testing, ADDASOUND headsets have demonstrated proven interoperability and seamless integration with the Avaya platforms used in contact centers and enterprises.” -- Eric Rossman, vice president, Developer Relations, Avaya
Additional Resources https://www.devconnectmarketplace.com/addasound www.avaya.com/devconnect
About Avaya Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premise and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit www.avaya.com.
About ADDASOUND ADDASOUND is a global leading provider of voice solutions and unified communication devices. ADDASOUND products are designed and engineered in Denmark by a reputable team and now distributed all over the world. The headsets and related products are specially designed for CC&O (contact center and office), business and enterprise, speech recognition, unified communications and mobile communications. ADDASOUND always tries to provide the customers with the best experience of voice communication and guarantees the highest standard of reliability and quality. For more information, please visit www.addasound.com.
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crknittel@avaya.com
408-496-3417
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.