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Honeywell And Avaya Collaborate To Advance Emergency Response In Smart Cities Across the Middle East

GITEX Global – Dubai, United Arab Emirates – October 12, 2022 Honeywell (Nasdaq: HON) and Avaya (NYSE: AVYA) have signed a memorandum of understanding (MoU) to help advance the emergency response capabilities of regional law enforcement and smart city organizations.

The agreement supports the integration of the Avaya OneCloudTM experience platform with the Honeywell City Suite to help regional governments accelerate their smart city initiatives. The combined platforms will not only improve citizen engagement but also deliver the means to support community safety efforts though improved emergency response capabilities. 

This integration is already being rolled out in Egypt’s New Administrative Capital, a greenfield smart city 45 kilometres east of Cairo. Once completed, the New Administrative Capital will be the new home of the country’s parliament, presidential palaces, government ministries and foreign embassies, as well as major private firms operating in Egypt.

Using the Honeywell City Suite Platform, integrated with Avaya OneCloud, city authorities will be able to monitor the city’s activities from an integrated Command and Control Centre. The centre also includes advanced video analytics solutions that can monitor crowds and traffic flow, track suspicious behaviour, and subsequently trigger automated emergency responses.

 

“Avaya and Honeywell are helping Middle Eastern cities to deliver the citizen experience of the future. In situations where every second counts, having a unified communications environment that capitalises on the availability of critical data can mean the difference between life and death. This collaboration will enable us to make these capabilities more widely available to governments across the region,” said Nidal Abou-Ltaif, president, Avaya International.

According to GlobalData research, global spending on smart cities will grow from $221.1bn in 2019 to $442.6bn in 2022 - at a compound annual growth rate of 12%.

“The future of our world lies in cities that provide a better experience by emphasizing safety, sustainability and liveability for their citizens. Through this collaboration, we will create a more secure, dependable and effective way for emergency centre operators in the region to manage crisis responses,” said Sultan Chatila, chief commercial officer, Honeywell Building Technologies, Middle East, Turkey and Africa.

To see the collaboration between Avaya and Honeywell come to life, visit the Avaya stand at GITEX Global. Avaya’s presence at GITEX Global comes in partnership with Alcatel-Lucent Enterprise, Uniphore, Verint Systems, GS Lab, Imperium, Konnect Insights, LumenVox, Nectar, Sestek and TOPAZ. Visit Avaya at its stand in Zabeel Hall, at Dubai World Trade Centre between October 10 and 14, 2022.

 

About Honeywell

 

About Honeywell Building Technologies

Honeywell Building Technologies (HBT) is transforming the way every building operates to help improve the quality of life. We are a leading building controls company with operations in more than 75 countries supported by a global channel partner network. Commercial building owners and operators use our hardware, software and analytics to help create safer, more sustainable and productive facilities. Our solutions and services are used in more than 10 million buildings worldwide.

Honeywell (www.honeywell.com) delivers industry specific solutions that include aerospace products and services; control technologies for buildings and industry; and performance materials globally. Our technologies help aircraft, buildings, manufacturing plants, supply chains, and workers become more connected to make our world smarter, safer, and more sustainable. For more news and information on Honeywell, please visit www.honeywell.com/newsroom.

Contact

Tom Paye

PR Manager – Middle East, Africa & Turkey
tpaye@avaya.com
 

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.

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