Compare Plans


Avaya Commends Kuwaiti Customers for Driving Knowledge Economy at Experience Avaya Kuwait

Global business communications company recognizes innovation and development of leading Kuwaiti customers

Kuwait City, Kuwait, March 2017Avaya, a leading global business communications company, commended the commitment of organizations in Kuwait to driving development of the nation’s knowledge-based economy by leveraging technology. Avaya honored leading customers for their innovative deployments of its next-generation communications solutions in key industry sectors, including banking, retail, aviation, oil and gas, financial services, and healthcare.

The customer awards were the highlight of the Experience Avaya Kuwait event, which took place on March 12-13 in Kuwait City. The awards recognized outstanding organizations in their sectors that have used Avaya’s customer experience and unified communications solutions to increase operational efficiency, enhance team engagement and deliver superior customer experiences.

During Experience Avaya Kuwait, the following companies were recognized:

Kuwait Finance House: Contact Center Customer of the Year – Financial Services

Kuwait Oil Company: Unified Communications Customer of the Year – Oil and Gas

Kuwait Airways: Contact Center Customer of the Year – Aviation

M.H. Alshaya Co. Unified Communications Customer of the Year – Retail

Al Jahra Hospital: Unified Communications Customer of the Year – Healthcare

Gulf Bank: Avaya Loyalty and Commitment

Kuwait has announced its commitment to building a sustainable, knowledge-based economy in its “New Kuwait Vision 2035,” which focuses on the contribution of the private sector. Avaya has active partnerships with many of the leading systems integrators in the country, working with enterprises of all sizes – from SMBs to the largest oil and gas providers – to develop the latest communications solutions. At Experience Avaya Kuwait, senior Avaya executives explained how emerging technologies, such as Artificial Intelligence and the Internet of Things, are shaping economies.

The session on March 12 was held in association with Middle East Telecommunications Company (METCO). Alghanim Industries and other Avaya partners supported the March 13 session of Experience Avaya Kuwait.

“With organizations globally facing ever-more challenging competitive markets, Kuwait is embracing so-called disruptive technologies to enhance the nation’s regional and global presence. Investment in ICT infrastructure and human capital is the responsibility of both the public and private sector, to ensure emerging technologies such as AI are harnessed for the benefit of the Kuwaiti people. The companies that we recognized at Experience Avaya Kuwait are all playing an important role in developing Kuwait’s economy” said Fadi Hani, VP of Avaya MEA & Turkey.

“We are keen to present the latest technologies of Customer Experience from leading partners such as Avaya to our customers in Kuwait, to contribute in building their communications capabilities and growing the State’s knowledge economy. This week’s event reinforced the commitment of our collaborative ecosystem towards reinstating Kuwait as a trade and financial hub” said Krikor Tutunjian, Group General Manager of METCO.

About Avaya

Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. For more information, please visit

Cautionary Note Regarding Forward-Looking Statements
This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, the delivery of a cloud platform, the availability of features such as agent quality software applications and Intelligent Wire services, and the Company’s move to Big Data, Machine Learning and AI. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.


+971 4 4048315

+971 50 9095517

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

Loading page...
Error: There was a problem processing your request.