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Avaya wins two awards for its Customer Engagement Solutions and for Customer & Network Security Implementation
SANTA CLARA, Calif. – September 28, 2016 - Avaya, a global leader in business communications software, systems and services, announced today that it has won two 2016 Technology Awards for “Best Business Communication Technology - USA.” The awards included “Recognized Leaders in Customer Engagement Solutions” and “Best for Customer & Network Security Implementation 2016.”
The 2016 Technology Awards are granted by TMT News (http://www.tmt-news.com), a UK-based publishing firm. The prestigious awards are based solely on merit, and highlight key players, individuals and innovative firms of all sizes who have provided the world with new, cutting-edge techniques. All winners are selected by a combination of votes gathered from their network of respected industry partners and their own rigorous in-house research.
The awards underscore the momentum behind Avaya, a recognized innovator and leading global provider of solutions for customer and team engagement. The company provides technologies for unified communications and collaboration, contact center and customer experience management, networking, in addition to related services to large enterprises, midmarket companies, small businesses and government organizations around the world.
Avaya Engagement Solutions bring people together with the right information at the right time in the right context. Avaya solutions enable a higher level of engagement between customers, teams, employees and partners that can help improve efficiency and quickly address critical business challenges. Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration.
Furthermore, Avaya Engagement Solutions are available in a variety of deployment models, including public, hybrid and private cloud as well as on a customer’s premises.
About Avaya
Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking— offered on premises, in the cloud, or a hybrid. Today’s digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.
Certain statements contained in this press release may be forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these are reasonable, such forward looking statements involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results to differ materially from any future results expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements.
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crknittel@avaya.com
408-496-3417
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.