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Avaya Names Global Knowledge as a LATAM and Canada Training Partner

Santa Clara, Calif. – October 24, 2018 - Avaya Holdings Corp. (NYSE: AVYA) has named Global Knowledge as a training provider for its Latin America and Canada channel partners. Avaya currently has 1,000 active business partners and over 50,000 customers across the regions.

Global Knowledge will provide training to Avaya’s partners as part of Avaya’s global partner channel program, Avaya Edge™. The program will focus on preparing Avaya’s partners who are working on the Avaya Implementation Professional Specialist (AIPS) and Avaya Certified Implementation Specialist (ACIS) certifications. Both private and virtual classroom options will be made available throughout the Canada and Latin American regions with English, French, Spanish or Portuguese speaking instructors.

“At Avaya we value our partners and want to help them be successful,” said Santiago Aguirre, Senior Director, Sales and Distribution, Avaya AI. “By collaborating with Global Knowledge, the worldwide leader in IT and professional training, we will ensure that our customers in Canada and Latin America have the skills they need to optimize our solutions and provide users with an excellent experience. “

“We are looking forward to working together with a partner of this calibre to help their partners build the skills they need to successfully implement the exciting technologies that Avaya is bringing to the market,” said Nurali Jamani, Chief Operating Officer, Global Knowledge.

About Avaya

Avaya is a global leader in digital communications software, services and devices for businesses of all sizes. Our open, intelligent and customizable solutions for contact centers and unified communications offer the flexibility of Cloud, on-premises and hybrid deployments. Avaya shapes intelligent connections and creates seamless communication experiences for our customers, and their customers. Our professional planning, support and management services teams help optimize solutions, for highly reliable and efficient deployments. Avaya Holdings Corp. is traded on the NYSE under the ticker AVYA. For more information, please visit www.avaya.com

About Global Knowledge

Global Knowledge is the worldwide leader in IT and professional training, helping develop the skills individuals and organizations need to succeed in the ever-changing world. To meet customer needs, Global Knowledge is located in 15 countries, and has the unique flexibility to deliver a broad portfolio of courses in over 100 countries in classrooms, online, and through a worldwide partner network. Confirmed as the world’s leading training provider, Global Knowledge enables the success of more than 300,000 professionals each year.

 

Cautionary Note Regarding Forward-Looking Statements

This document contains certain “forward-looking statements.” All statements other than statements of historical fact are “forward-looking” statements for purposes of the U.S. federal and state securities laws. These statements may be identified by the use of forward looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," “our vision,” "plan," "potential," "preliminary," "predict," "should," "will," or “would” or the negative thereof or other variations thereof or comparable terminology and include, but are not limited to, the delivery of a cloud platform, the availability of features such as agent quality software applications and Intelligent Wire services, and the Company’s move to Big Data, Machine Learning and AI. The Company has based these forward-looking statements on its current expectations, assumptions, estimates and projections. While the Company believes these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond its control. The factors are discussed in the Company’s Registration Statement on Form 10 filed with the Securities and Exchange Commission, may cause its actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a further list and description of such risks and uncertainties, please refer to the Company’s filings with the SEC that are available at www.sec.gov. The Company cautions you that the list of important factors included in the Company’s SEC filings may not contain all of the material factors that are important to you. In addition, in light of these risks and uncertainties, the matters referred to in the forward-looking statements contained in this report may not in fact occur. The Company undertakes no obligation to publicly update or revise any forward-looking statement as a result of new information, future events or otherwise, except as otherwise required by law.

Source: Avaya Newsroom

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Contact

VP Communications

VP Communications

robin.greer@GlobalKnowledge.com

+32 (0) 470768715

PR Senior Manager

PR Senior Manager

mmetzler@avaya.com

+17863313226

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.

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