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Avaya Joins with Select Partners to Deliver the Latest in Emergency Response Technology
Santa Clara, Calif. -- February 6, 2018 – Avaya (NYSE: AVYA) today announced the launch of the world’s first, commercially available, end-to-end NENA i3 compliant Next Generation 911 (NG911) solution together with partners Beta 80, a leading provider of emergency communications services, and Conveyant Systems, a leading provider of enterprise emergency management solutions.
The integrated solution features the Beta 80 iO® suite of Computer Aided Dispatch (CAD) and Call Taking (CT), and the integrated Conveyant Sentry Emergency Response Management (ERM) product.
“Avaya is proud to bring together the efficient and innovative functionality available from the Beta 80 and Conveyant products,” said Mark Fletcher, ENP Chief Architect, Public Safety Solutions, at Avaya. “As members of the Avaya DevConnect ecosystem, and Avaya Select Products, these companies have demonstrated their compliance not only with the NG911 NENA i3 standards, but the strict level of compliance and testing with the Avaya platforms. We are proud to be able to deliver this functionality to both our enterprise and public safety customers, allowing them to move the migration to NG911 forward.”
The ongoing deployment of statewide ESINets and Next Generation 911 solutions will provide the IP conduit needed to provide real-time multimedia information and context from intelligent endpoints, which can be delivered today through this new innovative solution.
“As NG911 takes hold, Conveyant provides the thought leadership, strength, and flexibility of our Sentry ERM solutions,” said Tim Kenyon, ENP President, Conveyant Systems, Inc. “The delivery of specific location data to the PSAP, as demonstrated with Beta80, affirms the successful implementation of the functionality we co-presented with Avaya to the FCC in 2012. This is all possible because the Sentry ERM delivers NG911 i3 compliant support, as an Additional Data Repository (ADR) in the enterprise.”
Sentry customers can benefit now using “Over the Top” NG911 functionality, in advance of ESINet deployment, and be fully ready when an actual ESINet is put in place. Agencies that deploy the Beta 80 Public Safety Answering Points (PSAPs) solution are able to receive the full scope of NG911 data services from Sentry enterprise customers immediately. The Sentry/iO integration allows enterprise customers to implement a compliant NG911 solution today, well in advance of an ESINet deployment in their area.
“The integration of Conveyant’s Sentry product into the Beta 80 iO CAD allows a fully integrated end-to-end NG911 solution to be delivered to enterprise customers and delivers to PSAPs the data and specific location information that the Sentry product generates. What is particularly exciting about this integration is that Beta 80 can deliver NG911 services today, to any agency serving enterprise customers using the Sentry product, regardless of whether the State has deployed an NG911 infrastructure or not,” said Gregory L. Rohde, General Manager, Beta 80 International.
About Avaya Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As a global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications— offered on premises, in the cloud, or a hybrid. Today’s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.
About Beta 80: Beta 80 International, a subsidiary of Beta 80 Group, provides innovative end-to-end solutions for Public Safety in North America. For over 25 years, Beta 80 has been developing innovative technology to provide tailored public safety solutions that go beyond the expected. Our iO® solution is a leading software platform for PSAPs and emergency call centers in several countries. Today, it covers 33.000 municipalities and protects more than 27