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Santa Clara, CA – August 1, 2017 – Avaya, a leading global provider of business communications software, systems and services, today announced the 2017 recipients of its DevConnect Select Product Program (SPP) Excellence Awards.
Avaya presented the awards to two Technology Partners – Integrated Research and NVT Phybridge – with solutions available through the Select Product Program. The companies were considered based on the value created for customers through successful partnering with Avaya channels and sales teams around the world. Other considerations included specific solution capabilities and characteristics of excellence; innovation and creativity in addressing business challenges; services to build strong customer relationships; and commitment to the promotion and growth of Avaya.
Solutions offered through the Select Product Program are chosen for their strategic value in the marketplace and for their proven interoperability with Avaya technology. Each is available for order directly from Avaya and its extensive network of channel partners, with delivery, implementation, service and support provided by Select Product Program companies.
Integrated Research was recognized for its Prognosis® real-time performance management and monitoring solution, which complements the Avaya portfolio and increases customer satisfaction by providing end-to-end visibility of UC and contact center environments.
NVT Phybridge was recognized for its PoLRE (Power over Long Reach Ethernet) solution, which provides Avaya customers with an affordable, risk-free, non-disruptive migration path to IP, enabling them to realize business growth through their current and future technology investments.
Quotes:
"With campuses and medical clinics across the state, the Texas Tech University System requires high availability of our communications infrastructure. IR’s Prognosis solution monitors servers and devices throughout our Avaya ecosystem and provides root-cause troubleshooting capabilities that enable faster time to resolution. With Prognosis, we're able to keep system services running and deliver better communications experiences.” Jimmy Holland, associate managing director, Texas Tech University System
"The NVT Phybridge PoLRE solution is helping us accelerate migrating our customer base from TDM to IP-based unified communications platforms in a quick, easy, and cost effective way. Without costly LAN infrastructure upgrades, we are able to deploy Avaya IP Phones in a fraction of the time, while minimizing disruption to our customer’s operations.” Andrew Bale, VP sales, JT Global
"Avaya’s commitment to customers extends to our Technology Partner community as well. For many, the value delivered by Avaya's ecosystem often exceeds their expectations and delivers greater business benefits than they ever imagined. With these DevConnect Select Product Program Excellence Awards, we wanted to formally recognize those companies that demonstrated leadership in innovation and unwavering commitment to helping our mutual customers attain new successes in their respective business operations." Eric Rossman, vice president, Developer Relations, Avaya
Learn more about these and other DevConnect Technology Partner and Select Product solutions by visiting www.devconnectmarketplace.com or www.avaya.com/devconnect.
About Avaya: Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications—offered on premises, in the cloud, or a hybrid. Today’s digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.