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Avaya Scopia Helps German Healthcare Association Improve Patient Care and Speed Medical Team Collaboration

St. Josefs Hospital Wiesbaden GmbH connects three emergency hospital locations using Avaya video conferencing to better manage increasing demand for patient care and rising costs

Guildford, United Kingdom – 2016 - Providing emergency patient care in rural Europe can challenge any healthcare organisation. For St. Josefs Hospital Wiesbaden GmbH, a solution such as Avaya Scopia videoconferencing is a critical piece of the puzzle for coordinating care team and specialists across its three locations.

The regional clinic association of St. Josefs Hospital Wiesbaden includes St. Josefs Hospital Rheingau and Otto-Fricke Hospital in Bad Schwalbach. The association needed to enable healthcare specialists to attend to patients regardless of their location and consult with their care teams - sometimes on a moment’s notice. Reducing the time it took to travel to other locations for both patient consultations and meetings meant more time for patients. 

To ensure excellent patient care, while facing increasing numbers of patients and rising health care costs, the association readily pursued new, innovative paths in technology, adding Avaya Scopia videoconferencing to the mix.

With Avaya Scopia videoconferencing connecting the three sites, collaboration between the sites has been simplified and strengthened, especially with daily case discussions. During the discussion of cases, doctors can view and discuss data and imagery together, such as X-rays, MRIs or lab data.  Without long travel times, experts from different disciplines are able to connect. Video conferencing provides St. Josefs with the possibility of integrating patient data and vital data of all kinds in real time — an important advantage.

To learn more about the Avaya implementation at St. Josefs, click here

Quotes
“The absolute strength of the Avaya solution as a reliable connection in terms of picture, sound and comprehensiveness, over any distance is key. It also provides maximum security, since we are dealing with confidential patient data. We did not want island solutions, but a future-proof, open platform that is hosted at our site and allows us to build many of the conceivable video scenarios for health care little by little.”
Thomas Gorniok, IT  manager, St. Josefs Hospital Wiesbaden

About Avaya
Avaya enables the mission critical, real-time communication applications of the world’s most important operations. As the global leader in delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications with integrated, secure networking— offered on premises, in the cloud, or a hybrid. Today’s digital world requires some form of communications enablement, and no other company is better positioned to do this than Avaya. For more information, please visit www.avaya.com.

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About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.

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