Avaya Builds Syscomm a Network for Next Generation IT and Communication Services

Avaya Fabric Connect gives Syscomm’s network greater speed, resilience, performance and flexibility

Santa Clara, Calif. — May 16, 2016 — For Syscomm Limited, a UK-based service provider that offers IT and communications services to a wide range of business customers, the bottom line is simple: its network is its business. The company had outgrown its legacy network and needed a more scalable solution to enhance performance of its core services, accelerate provisioning and simplify infrastructure management. Avaya Fabric Connect enabled Syscomm to replace its aging MPLS network with a brand new fabric infrastructure within a tight timeframe without disrupting existing customers or services.

 

The new Avaya network infrastructure provided Syscomm with the following benefits:

•        Access to new services that can now be provisioned in minutes, with no interruption to customers and reduced provisioning risks.

•        Instant failover and rapid diagnosis of any faults.

•        Fabric to customer sites, which created minimal latency with maximum security.

•        The ability to optimize network and service design with unprecedented scalability, nationally or internationally.

 

Delivering the added resilience that Syscomm sought, the new infrastructure was put to the test just weeks after implementation when a major London data center experienced a prolonged power failure, disrupting services for several leading Internet firms. While dozens of hosted service providers were struggling, Syscomm’s customers experienced no disruption.

Read the case study: http://www.avaya.com/usa/case-studies/syscomm-limited/

 

Quotes:

“Recently, when the power was flapping up and down at a London data center site, our network just carried on. All of our traffic instantly rerouted over alternative paths. There wasn’t even a ripple of disruption for any customer service on our network. We lost a whole data center, and not a single customer reported a fault.”

Chris Tyler, director at Syscomm

 

Tags: Avaya, Syscomm, networking, business communications, fabric connect, data center, technology

 

About Syscomm

Syscomm Limited was established in 1984. It provides premier outsourced IT support, network consultancy, WAN and cloud computing services to United Kingdom (UK) businesses, helping them harness the strategic business benefits brought by enterprise-class technology solutions. It is headquartered in Coventry and operates six data centers around the UK. For more information, please visit www.syscomm.co.uk

 

About Avaya

Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premises and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage.  The Avaya fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services.  For more information please visit www.avaya.com.

 

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