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IMG 2020 Integrated Media Gateway application is compatible with key Avaya team engagement solutions
Parsippany, NJ - Dialogic, a cloud-optimized applications and infrastructure solutions provider for service providers, enterprises, and developers, announced today that its IMG 2020 Integrated Media Gateway is compliant with key team engagement solutions from Avaya, a global provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance.
The IMG 2020 helps businesses connect to Avaya applications over various telecommunications networks, including SS7, Sigtran, ISDN, H.323 and SIP. The solution is now compliance-tested by Avaya for compatibility with Avaya Aura® Communication Manager 7.0 and Avaya Aura Session Manager 7.0.
Dialogic is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market, and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.
As an Avaya DevConnect Technology Partner, Dialogic is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing Avaya infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.
Quotes:
“We are excited that the Dialogic IMG 2020 Integrated Media Gateway has successfully completed compliance testing with essential Avaya Aura 7.0 software components. Now, customers can connect via their Avaya infrastructure over the many TDM and IP networks the IMG 2020 supports, including SIP, SS7, Sigtran and ISDN.”
-- Jim Machi, senior vice president, Product Management and Marketing, Dialogic
“Technology Partners like Dialogic are helping customers reliably connect to Avaya solutions over a variety of networks. Solutions such as the IMG 2020 provide customers the flexibility they need in today’s global business environment.”
-- Eric Rossman, vice president, Developer Relations, Avaya
Additional Resources
www.devconnectmarketplace.com
www.avaya.com/devconnect
About Avaya
Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact center and unified communications technologies and services are available in a wide variety of flexible on-premise and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Environment enables third parties to create and customize business applications for competitive advantage. Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information please visit www.avaya.com.
About Dialogic
Dialogic is a leading cloud-optimized solutions provider for real-time communications media, applications, and infrastructure to service providers, enterprises, and developers around the globe. Based in Parsippany, NJ with offices worldwide, Dialogic helps 48 of the world’s top 50 mobile operators, and nearly 3,000 application developers build and deploy on agile networks. Learn more about how Dialogic is enabling agility by following us on Twitter @Dialogic, and visiting www.dialogic.com and the Dialogic Blog for the latest industry news, trends and advice.
Dialogic and IMG are either registered trademarks of Dialogic Corporation or an affiliate or subsidiary thereof (“Dialogic”). Other trademarks mentioned and/or marked herein belong to their respective owners.
Contact:
Tim Moynihan
VP of Marketing
Timothy.moynihan@dialogic.com
DevConnect PR
613-595-9223
devconnect@avaya.com
crknittel@avaya.com
408-496-3417
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.