NEWS & EVENTS
Measuring Customer Lifetime Value Keeps Companies on Track for Success in the Digital Economy
- Avaya and Frost & Sullivan release new research that shows the impact of Customer Lifetime Value on long-term profitability and growth
- Research shows high performing, strategic CLV companies make the contact center the focal point of delivering a seamless, omni-channel experience
- New Customer Lifetime Value calculator tool helps companies overcome the challenges of measurement and gain a more accurate picture
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