International Avaya Users Group South Africa Chapter announces 2015 Conference
14 Aug 2015
World class, market-leading solutions in the areas of customer experience management, networking, and unified communications and collaboration showcased
Attendees include representatives from the Banking Sector, Health Sector, Telco’s, Insurance Industry and Tertiary Institutions
Johannesburg, 2015 – The International Avaya Users Group (IAUG), today announced the annual South African Chapter Conference 2015, accommodating 200 Avaya solutions and services users in South Africa and Africa, will take place from the 23rd to 26th August 2015 at the Legend Golf and Safari Resort in Limpopo.
The conference serves as a strong advocacy platform for Avaya users in South Africa and neighbouring countries in Africa. The chapter members benefit from increased education and training on all areas of communication technologies, and access to a wide network of regional and global Avaya users who share solutions and solve common problems, as well as a direct access to various Avaya support programmes.
“All industry professionals attending the conference use the Avaya technology. During the conference Avaya users will have sufficient opportunity to network with colleagues and share information on the latest technology available, and to demonstrate to other Avaya users the true value of being part of the International Avaya Users Group. The key to the success of the event is the passion for education and knowledge sharing, and our team's ability to take that passion through to the rest of the South African and African community,” said Louise van Zyl, President, IAUG SA Chapter.
The annual conference is the highlight of IAUG SA Chapter efforts for the year and attendee feedback from previous events on what they would like to know and learn is taken into account when planning the next conference. A number of customer case studies are showcased, which is one of the main attractions for the members of the Avaya Users Group.
“The case studies focus on project content from companies at the event that have taken up the challenges of new Avaya deployments and upgrades, and the lessons learnt during those journeys. After returning from the conference, attendees are immediately able to apply their new found knowledge and help assure their organisation remains competitive in a continuously growing and changing industry,” added van Zyl.
Technology conversations across the world focus on the impact of four dimensions on businesses: mobile, social, analytics and cloud. The IAUG presents the opportunity for Avaya users to be part of a journey that Avaya is taking to deliver effortless engagement solutions that address these dimensions.
Selvin Kristnen, Managing Director, Avaya South Africa, said: “The IAUG is a substantial component of our commitment to engage with our customers. We acknowledge the tremendous disruptive transformation our customers are going through. Our objective is to ensure that Avaya users have a strong advocacy platform within our organisation, so we, in turn, continue being relevant to their business and their growth journey.”
Established in 2010, the International Avaya Users Group (IAUG) combines the earlier Avaya and heritage Nortel User Groups into one of the world's largest international organisations for communications technology professionals. As the forum for the global Avaya customer community, IAUG provides a voice and resource for Avaya customers everywhere. For more information visit www.iaug.org.
Avaya is a leading provider of solutions that enable customer and team engagement across multiple channels and devices for better customer experience, increased productivity and enhanced financial performance. Its world-class contact centre and unified communications technologies and services are available in a wide variety of flexible on-premise and cloud deployment options that seamlessly integrate with non-Avaya applications. The Avaya Engagement Development Platform enables third parties to create and customise business applications for competitive advantage. Avaya’s fabric-based networking solutions help simplify and accelerate the deployment of business critical applications and services. For more information, visit www.avaya.com/mea/.
About International Avaya Users Group
At 5,200 members strong, the International Avaya Users Group (IAUG) combines the previous Avaya and heritage Nortel user groups into one of the world's largest international organizations for communications technology professionals. As the forum for the global Avaya customer community, IAUG provides a voice and resource for Avaya customers everywhere.
IAUG's primary goals are to:
Advocate on behalf of the needs and interests of Avaya customers;
Provide a direct channel of feedback from customers to Avaya leadership;
Serve as a conduit of product and company information from Avaya to its customers;
Provide training, industry news, networking opportunities, and other value-adds to Avaya customers;
Create valuable networks among Avaya customers; and
Facilitate a positive, productive relationship between Avaya and its customers
Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward-looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
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