NEWS & EVENTS
Avaya Evolves Avaya Connect Channel Partner Program
- Drives superior customer experience using Avaya solutions to meet business challenges
- Accents expertise and delivers greater differentiation for partners
- Introduces six new Solution Expert designations and restructures Silver, Gold and Platinum level requirements
“Business challenges require the expertise of a trusted partner who understands how technology can be applied to achieve the desired business outcome. It's rare that a customer will require a single isolated product. The changes to Avaya Connect address what we as a vendor need to do to encourage our channel partners to develop the expertise to help ensure customer needs are met to the highest level of their satisfaction and reward them for doing so."
Richard Steranka, vice president, Worldwide Channels, Avaya
"We believe that when you migrate to a program that is based on skills and value and not just revenue, you create a competitive differentiator based on partner competency. The volume-to-value transformation rewards partners that are aligning with Avaya’s growth strategies and strategic products in the areas of networking, video and security."
Jamie Wood, president, Avatel
"These Solution Expert designations give us a great way to highlight what we do best for customers. Basing Avaya Connect level achievements on true dedication and expertise with Avaya solutions rather than our buying power means I have a better opportunity to promote our capabilities in the marketplace."
Karen Christensen, vice president, DTSI Group
Tags: Avaya, Avaya Connect, channel program, channel partners, resellers, unified communications, contact center, midmarket, networking, video
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.
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