NEWS & EVENTS
NovaLink Solutions are compatible with Avaya Key Collaboration Solutions
- NovaAlert helps businesses sending alarm notices, messages and alerts to the appropriate parties by communicating with various systems via a wide range of interfaces.
- NovaMail, the Voicemail System provides users with an individual voice memory. Recorded messages are signaled immediately through unified messaging functions. The IVR connects the caller to the correct point of contact. In addition, the system offers specific functions for applications in hospitals or hotels (e.g. wake-up, room status, mini bar) and includes a basic call center solution.
- NovaTax uses call detail records to track call statistics and help companies control costs, reduce customer wait times and operate more efficiently.
"Joint solutions from Avaya and NovaLink are a good foundation for rapid, reliable and efficient solutions in sensitive environments such as Government, Health Care, Financial Services and Public Safety. We are proud to be able to take on this responsibility and help raise the standard of modern security and communication solutions together with Avaya professional communication systems."
-Christoph Hodel, CEO, NovaLink
-Eric Rossman, Vice President, Developer Relations, Avaya
NovaLink is a Swiss software developer of ICT and Unified Communications products for industry, service providers and businesses. All solutions cover the various requirements of modern telecommunications and support common systems and interfaces according to engineering standards. For more information please visit www.novalink.ch.
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.