NEWS & EVENTS
Jacada Customer Service Solutions Now Rated "Avaya Compliant"
- Scripting, Unified Desktop and Visual IVR applications are compatible with key Avaya Contact Center solutions
- Helps businesses reduce Average Handle Times, reduce training times, and improve customer service experience.
- Jacada Workspace Agent Desktop 6.2 with Avaya one-X® Agent 2.5
- Jacada Agent Scripting 6.0 with Avaya one-X® Agent 2.5
- Jacada Visual IVR 1.0 with Avaya Aura® Experience Portal 6.0