Avaya Named a Leader in IDC MarketScape: Worldwide Unified Communications and Collaboration 2013 Vendor Analysis
27 Aug 2013
Global reach and broad product portfolio position Avaya as leading UC&C vendor
Avaya is poised to increase its share of the market through its competitive product mix, which target customers from the SMB to the enterprise
Santa Clara, CA – August 28, 2013 – Avaya announced today that it has been named a leader in the new IDC MarketScape: Worldwide Unified Communications and Collaboration (UC&C) 2013 Vendor Analysis (doc #241818, June 2013). Avaya was recognized for its ability to address a wider set of customer challenges and for its unique approach to UC&C through Avaya Aura®, which leverages SIP architecture to simplify networks and connect users at every location.
The IDC MarketScape highlighted the increasing interest from businesses looking to implement videoconferencing, mobility, rich collaboration and business process solutions across their workforces. The report also highlighted the key challenges businesses face when looking to adopt UC&C, which include:
Identification of the features, applications and tools most appropriate for the organization
Sourcing vendor-partners who provide those selected features, applications and tools
Integrating those key features to make them run on customers' existing networks and/or within the bounds of existing services
With broad feature-sets and solutions for customers of all sizes and industries, Avaya delivers unified communications and collaboration infrastructure and applications that support the realities of businesses and employees today. With an increasingly mobile and remote workforce, user preferences for BYOD, a growing number of multi-vendor technologies and cloud based applications, Avaya is helping businesses to support, simplify and scale to meet demands and keep a competitive edge.
The IDC MarketScape report is a quantitative and qualitative assessment of the characteristics that explain a vendor's success in the marketplace and help anticipate the vendor's ascendancy. It is available, via IDC subscription, at www.idc.com.
Quotes "Today's businesses are demanding solutions that increase productivity among their workforce, and Avaya's collaboration portfolio enables those businesses to seamlessly integrate the technologies they choose, no matter the vendor. We’re delivering scalable technology that lowers costs and increases business agility. Our broad portfolio offers companies a full stack solution and at the same time, the flexibility to integrate and add the technologies to meet the specific needs of their business." Gary E. Barnett, senior vice president & GM, Collaboration Platforms
About IDC MarketScape: IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of IT, telecommunications, or industry-specific suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT, telecommunications, or industry-specific vendors can be meaningfully compared. The framework also provides technology buyers with a transparent foundation to allow companies to independently compare the strengths and weaknesses of current and prospective vendors.
About Avaya: Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.
Certain statements contained in this press release are forward-looking statements. These statements may be identified by the use of forward-looking terminology such as "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "might," "plan," "potential," "predict," "should" or "will" or other similar terminology. We have based these forward-looking statements on our current expectations, assumptions, estimates and projections. While we believe these expectations, assumptions, estimates and projections are reasonable, such forward looking statements are only predictions and involve known and unknown risks and uncertainties, many of which are beyond our control. These and other important factors may cause our actual results, performance or achievements to differ materially from any future results, performance or achievements expressed or implied by these forward-looking statements. For a list and description of such risks and uncertainties, please refer to Avaya's filings with the SEC that are available at www.sec.gov. Avaya disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
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