NEWS & EVENTS
Avaya Expands the DevConnect Select Product Program
- Initiative previously launched in the U.S. and Canada will now be offered in the European Union – providing easy access to applications from Avaya DevConnect Technology Partners.
- Eight new strategic solutions are now available directly from Avaya and its channel partners.
- Integrated Research-Prognosis: Avaya selected solution for real-time voice quality performance management and monitoring of Avaya Aura Environments.
- Komutel: A PC attendant console for Avaya Communication Server 1000.
- Symmetrics: A reporting and analysis suite for Avaya Aura® Contact Center and Avaya Call Management System.
- vBrick: IP video solutions that integrate seamlessly with Avaya Unified Communication solutions.
- Xima: A call history, recording and real-time reporting tool for Avaya IP Office.
- AudioCodes: SIP Gateways for Avaya Aura, Avaya Communication Server 1000, Avaya Aura Messaging and Avaya Meeting Exchange.
- ION Networks: A "plug and play" security appliance with a full pre-installed Avaya Secure Access Link (SAL) Gateway that provides centralized IP connectivity and alarming for up to 400 Avaya applications.
- Listening Methods: IVR and end-to-end caller experience analytics for revealing the performance of the end-to-end call including the IVR and agent-caller conversation – delivered as a managed service.
- LumenVox: Speech recognition, text-to-speech, call progress and tuning solutions for Avaya Aura Experience Portal.
- OnviSource: Workforce optimization and customer interaction process automation for Avaya Aura, utilizing Speech Analytics for business analytics functions via integration with Avaya’s phonetic technology.
- Cofely Quentris: PC Attendant Consoles for Avaya Communication Server 1000 and Avaya Aura Contact Center.
- Spectrum: A reporting portfolio for Avaya Call Management System, including enterprise software, data collectors, desktop displays and wallboards.
"Offering Select Products in the European Union is the next step in an ongoing expansion of the program. We want businesses around the globe to have a very simple way to purchase Avaya-compatible products known for their strategic value. We're streamlining access to new tools that can help an organization work more efficiently and effectively, improve the service it delivers to its own customers and build its bottom line."
—Eric Rossman, Vice President Developer Relations, Avaya
—Tony Parish, CEO, G3 Communications, an Avaya Connect Channel Partner
— Patrick van Velzen, Reporting Manager, Cygnific B.V, an Avaya and Symmetrics customer
- Learn more about Avaya DevConnect (www.avaya.com/devconnect.com)
- Visit the Avaya DevConnect Marketplace (www.devconnectmarketplace.com)
Avaya, Avaya Aura, Avaya IP Office, channel partners, communications solutions, DevConnect, developers, resellers, contact centers, unified communications, IVR, cloud
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.