NEWS & EVENTS
Symmetrics Business Intelligence Solutions Now Available through Avaya DevConnect Select Product Program
"Being selected for the Avaya Select Product Program is exciting for Symmetrics. Now that nVISION Suite is available for purchase directly from Avaya and its distributors, customers have a ‘one-stop shopping’ option for all their contact center reporting and analysis needs. And they can be confident that Symmetrics’ business intelligence solution is Avaya compliant for real-time, historical, and call-detail reporting."
— Richard McElroy, president and chief operating officer, Symmetrics Business Intelligence
— Mark Cowan, senior project manager, contact center and unified communications program management, Blue Cross Blue Shield of Kansas City, an Avaya and Symmetrics customer
— Eric Rossman, vice president, developer relations, Avaya
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit http://www.avaya.com.
At Symmetrics, we build, implement and support software that solves the problem of reporting and analyzing data from any system or application found in your call center. We've been doing it for over 15 years, and we do it for call centers all over the world, big and small. What makes Symmetrics different? We take best practices from business intelligence and data warehousing and apply them to the specific domain of the contact center. Our solutions fit the unique reporting and analysis needs of our customers, no matter how many different systems, applications, or call center sites they have. For more information, please visit http://www.symmetrics.com.