NEWS & EVENTS
KnoahSoft Solutions Now Available through Avaya DevConnect Select Product Program
- Innovative workforce optimization (WFO) solutions, including recording, quality assurance, surveying, workforce management and analytics, can be ordered directly from Avaya and its channel partners.
- Enables easier access to Avaya-compatible technology that extends the value of a company’s unified communications network.
"KnoahSoft is pleased to be working with Avaya through its Select Product Program (SPP) to bring customers both sets of technology with simplicity and ease. We want to make sure every user has the opportunity to benefit from the value Avaya and KnoahSoft can deliver together to streamline their operations and optimize their workforce."
-- RALPH BARLETTA, PRESIDENT AND CO-FOUNDER, KNOAHSOFT
-- L. DEAN ODLE, VICE PRESIDENT MEMBER CARE, DELTA COMMUNITY CREDIT UNION, AN AVAYA AND KNOAHSOFT CUSTOMER
-- ERIC ROSSMAN, VICE PRESIDENT, DEVLOPER RELATIONS, AVAYA
Avaya, channel partners, communications solutions, devconnect, developers, resellers
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.
KnoahSoft offers workforce optimization solutions that give contact centers enterprise-level interaction recording; quality, performance and workforce management; and analytics functionality at an affordable price. The Harmony suite is a secure web-based platform that is seamlessly integrated from end to end to give users the ultimate in flexibility, scalability and ease of use. With the invaluable insight into multi-channel interactions gleaned from Harmony, users can increase productivity, enhance customer satisfaction, improve workflow and ensure compliance. Learn more at www.knoahsoft.com.