NEWS & EVENTS
Michigan City Cuts Costs and Improves Service to Citizens with New Avaya Network
- Avaya data infrastructure reduces information technology maintenance costs and helps the City of Taylor meet its budget objectives during a tight economy.
- New collaborative communications capabilities make city staffers more accessible and improve service to citizens.
The city also can automatically record all nonemergency calls routed to its public safety team.
"One of the deciding factors in our decision was the synergy between Avaya's networking portfolio and Avaya IP Office. We now have a scalable solution that delivers the security, reliability and ease of administration we need, with modern unified communications capabilities that are improving our productivity. Ultimately we’re able to do more with less people and at a lower annual cost."
̶- Snehal Patel, Technology Director, City of Taylor
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com.