NEWS & EVENTS
Avaya and Carousel Keep Families Connected at World's Largest Ronald McDonald House® in Chicago
Avaya IP Office will help the new Ronald McDonald House near Lurie Children's gain the benefits of personalized and cost-effective Internet protocol (IP) telephony services. This includes direct dial phone numbers and voicemail established the moment a family checks in, as well as free long-distance calling via one of more than 120 IP phones around the house. Avaya IP Office works seamlessly with an organization's hospitality software, helping drive the smooth operation of essentials such as housekeeping, maintenance, facility management and secure guest check in/check out.
Always located in close proximity to area hospitals, Ronald McDonald Houses® help keep families of hospitalized children together at one of the most difficult times in their lives — when their child is fighting for their life in the hospital. The new 100,000-square-foot House, built just blocks from the new Ann & Robert H. Lurie Children's of Chicago, stands 14 stories tall and will provide care and comfort to 86 families each and every night.
"We want to make it easy for each of our families to focus on the health of their child, and having an Avaya IP Office communications system helps us deliver on that mission. Our guests can stay connected with the important people in their lives and readily reach any of our staff members during a time of need. Avaya IP Office, allows our staff members and volunteers to be more accessible and have the right tools to collaborate with each other ultimately making our services more efficient. This builds new territory for us in state-of-the-art communications as we continue to move forward as an organization."
-- Mary Agnes Laguatan, Vice President of RMHC-CNI
-- Doug Porter, CEO of RMHC-CNI
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com.
Carousel Industries designs, delivers and supports technology solutions that become the foundation of our clients' businesses. This includes unified communications, managed services, virtualization, Voice over IP (VoIP), video conferencing and collaboration and data infrastructure solutions. Since Carousel was founded in 1992 we've grown an average of 30% - 50% per year with 2011 revenues of approximately $326 million. Today we have over 5,000 customers, including 35 of the Fortune 100. Carousel has been recognized by both VAR and CRN Magazines as one of the top technology integrators in the US and we’ve been listed in the Inc. 500/5000 six times.
The mission of Ronald McDonald House Charities® of Chicagoland and Northwest Indiana (RMHC®-CNI) is to improve the health, well-being and education of children through four core programs:
• 4 Ronald McDonald Houses® provide a 'home away from home' to keep families close while their children are being treated at a nearby hospital.
• Ronald McDonald Family Room® provides hope and hospitality right in the heart of Edward Hospital.
• Ronald McDonald Care Mobile®, in partnership with Advocate Hope Children's Hospital, provides essential health services to children in underserved areas in a mobile environment.
• Scholarship Program provides $4,000/year renewable scholarships to academically outstanding, community-minded and economically challenged young people.
For more information visit www.RonaldHouseChicago.org.