NEWS & EVENTS
TELUS Transforms New Employee Training and Onboarding Process
- TELUS Collaboration House – based on AvayaLive Engage – increases efficiency and satisfaction while lowering costs of training new employees
- TELUS finds improved employee engagement during onboarding translates to better attitudes towards the company and faster time to full productivity
- TELUS plans to launch Collaboration House in additional languages based on success in training more than 900 new employees in less than a year
"As a growing company, it's critical that new employees are enthused and ready to work, and that their new employee training is a pleasant experience. AvayaLive Engage has provided the collaborative environment we needed to accomplish this. The new employee onboarding experience has been very positive overall and effective in avoiding the need for group face-to-face meetings."
Andrew Turner, vice-president, Performance Culture, TELUS
Visit AvayaLive Engage demo environment – http://demo.avayalive.com
TELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $10.5 billion of annual revenue and 12.7 million customer connections including 7.4 million wireless subscribers, 3.5 million wireline network access lines and 1.3 million Internet subscribers and more than 550,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including wireless, data, Internet protocol (IP), voice, television, entertainment and video.
For more information about TELUS, please visit telus.com.
Avaya is a global leader in business communications and collaboration, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com.