NEWS & EVENTS
Avaya Recognized by Frost & Sullivan for Delivering Superior Communications Solutions to Healthcare Customers
- Avaya receives Frost & Sullivan 2011 Customer Value Enhancement Award for improving patient care with unified communications
- Avaya recognized for having "dedicated resources that are tuned in to anticipate, prepare and respond quickly to changing healthcare requirements"
- Excellence in implementing strategies that proactively create value for customers with a focus on improving return on investment (ROI).
- Focus on enhancing the value that customers receive, beyond simply good customer service, leading to improved customer retention and customer base expansion.
"Avaya has dedicated resources that are tuned in to anticipate, prepare and respond quickly to changing healthcare requirements, such as policy and regulatory compliance, and user demands, such as increasing nurses' time with patients, improving patient workflow and improving mobility. Avaya's offerings in the healthcare arena have been consistently focused on delivering superior levels of patient care, leading us to award them the 2011 Global Customer Value Enhancement Award in UC Technologies."
--Alaa Saayed, senior industry analyst and ICT team leader, Frost & Sullivan
--Sanjeev Gupta, general manager, Avaya Healthcare Solutions.
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com.
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