NEWS & EVENTS
Lijia Baby Enhances Collaboration and Customer Service in China with Avaya IP Office
- System provides rich communication features to staff in 4 offices across China
- The 100-seat call centre ensures prompt customer service
- System is easy to manage and flexible to expand to accommodate future business needs
• "In this highly competitive and demanding market, efficiency and customer satisfaction are crucial to our success. Avaya IP Office has generated concrete business values for us in terms of productivity enhancement, customer care, and even cost control. It has also proved to be a very flexible platform that can meet our needs as we grow."
— Wang Liang, President of Lijia Baby
— John Wang, Managing Director, Avaya Greater China
• Product: Avaya IP Office
• Video: The Agency Group – Upgrade to Avaya IP Office
Avaya, IP Office, SME, unified communication, flexibility, collaboration
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world.