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Customer experience solutions expert Sabio has secured a major £1.6 million contract from Journeycall – the UK’s largest dedicated transport contact centre. Under the five-year contract, Sabio will deploy its On Demand hosted customer contact platform to provide Journeycall with a flexible omnichannel communications solution to support the company’s expanding services business.(Sabio.)
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.