Avaya Expands Monitoring Capabilities With ITNavigator Purchase

01 Oct 2013
Avaya, in the midst of a self-described retooling from legacy hardware company to software and services provider, has purchased a firm that specializes in cloud-based reporting and management platforms. Avaya aims to add those functionalities to its contact center and Collaborative Cloud portfolios, and is doing so thanks to the acquisition of Tel Aviv-based ITNavigator. By Channel Partners