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Avaya Cloud Office: Partners, Agents Now Have Access

Avaya Cloud Office by RingCentral now is generally available to partners and agents that have signed up with a master agent.

A lot is riding on the success of the solution as Steve Forcum, Avaya technologist, told us at Avaya Engage that it is “one of the growth pillars of the company.” ScanSource will offer the solution and distributor Jenne was one of the first to be named a master agent for it.

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at

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