Compare Plans

10-08-2019

Avaya Unveils CCaaS Restart

New cloud contact center platform, slated for initial delivery by mid-2020, to be built on modern cloud architecture.

As part of an analyst briefing Avaya held in conjunction with last week’s major announcement about a strategic UCaaS partnership with RingCentral, Avaya CEO Jim Chirico presented a slide (see below) showing that Avaya would deliver a contact center as a service (CCaaS) solution in less than a year. The CCaaS offering would complement the Avaya Cloud Office by RingCentral (ACO) UCaaS offer, Chirico indicated.

https://www.nojitter.com/ccaas/avaya-unveils-ccaas-restart

Attention

We were not able to identify your user role in our system. Would you like to become a customer and continue to your purchase? Otherwise you will be redirected to continue browsing Avaya.com

No
Error: There was a problem processing your request.