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Full-featured contact center solution.
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Call, meet, message, and more—all in one app.
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Earlier this year, Avaya launched a new website to match a company transformed. Avaya today views itself as a leading UC firm in the IT corridor, headquartered in San Jose and located in the cloud. In this podcast with Karen Hardy, Vice President Product Marketing and Solutions, we learn about the details of the new Avaya.com and how the new website impacts users and channels. Hardy reports that the website offers simplified and streamlined experiences, such as the Avaya storefront. We also learn about specific content for contact centers, mobility and major industry verticals such as government, health care, and finance. Hardy also tells us that Avaya.com has more than doubled traffic and how this improves opportunities for Avaya’s business partner community.
https://telecomreseller.com/2019/07/26/podcast-avaya-com-matches-digital-transformation-in-uc-market/
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.