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Avaya ENGAGE Latin America’s Theme: Shifting to the Intelligent Contact Center

My attendance at the recent Latin America Avaya ENGAGE conference held in Mexico City gave me a chance to revisit the company’s strategy and execution against that strategy to date. Attendance was solid with over 3,000 CEOs, CIOs, and partner companies attending—primarily from Mexico, but also from almost every country in the region.

https://aragonresearch.com/avaya-engage-latin-americas-theme-shifting-to-the-intelligent-contact-center/

About Avaya

Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ​ambitions and ​challenges,​ ​giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.

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