06-14-2019

Avaya ENGAGE Latin America’s Theme: Shifting to the Intelligent Contact Center

My attendance at the recent Latin America Avaya ENGAGE conference held in Mexico City gave me a chance to revisit the company’s strategy and execution against that strategy to date. Attendance was solid with over 3,000 CEOs, CIOs, and partner companies attending—primarily from Mexico, but also from almost every country in the region.

https://aragonresearch.com/avaya-engage-latin-americas-theme-shifting-to-the-intelligent-contact-center/

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