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INI SureConnect™ Callback Solution Now Rated “Avaya Compliant”

The Agent First and Caller First callback application is compatible with Avaya IX Contact Center solutions

TUALATIN, Ore. — Contact center solutions developer and integrator Interactive Northwest, Inc. (INI) today announced that the newest release of its INI SureConnect callback product is compliant with key Avaya IX Contact Center solutions from Avaya, a global leader in solutions that enhance and simplify communications and collaboration.


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