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Avaya & Google Use AI to Enhance CX

More news from Enterprise Connect 2019 as Avaya announce closer Google Cloud integration

The wave of Enterprise Connect 2019 news updates keeps coming with the announcement from Avaya that it will be accelerating integration with Google Cloud to further enhance customer experience with the use of artificial intelligence, AI, technology.

UC Today visited the Avaya booth at the Enterprise Connect Expo Hall to take a look at this latest development, and get all the details from Paul Lang, their Head of Contact Centre Product Marketing.


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