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How Avaya's device-based solutions are creating enhanced customer experiences

The next time you are in a hotel room, relax and ask your Smartphone to switch the lights on or off, moderate the AC temperature or simply order coffee and snacks using the in-room dining Menu on the "Guest Assist" app. When it comes to making customer interactions digital-friendly, global communications technology firm Avaya is transforming personal experiences via such device-based solutions. (Business Standard.)


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