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Migrate your Avaya/Nortel Communication Server 1000 now.Our best upgrade ever ›Solutions
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Avaya Oceana® Contact Center delivers the best customer experience each time, every time.
Experience simple, contextual, user-defined communications with Avaya Equinox™.
Broadest option of cloud solutions that meet the needs of any business.
Communications-enable the applications and processes your business uses every day.
Your Digital Transformation Starts with our Executive Briefing Program
Come experience how digital, mobile, social engagement can change your customer experience.Request an Executive Briefing ›Case Studies
Case Study: Norwegian Cruise Line
A redundant, resilient contact center routes calls across locations and agents, keeping essential customer service always open.Get the story ›Industry
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NEWS & EVENTS
Read the Latest News about Avaya
Avaya Named a Leader by Gartner in 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide
This report provides a powerful validation of our current and future strength in this key market.
Avaya and Afiniti Partner to Bring Unique and Proven, AI-Driven Behavioral Pairing to the Contact Center
When Done Right, AI Can Turn the Contact Center into a Revenue Generator
Pro Football’s Draft Event Powered by Avaya’s Unified Communications
Avaya & WBL Services: Communications Technology for the Big Draft Event
Alorica Enlists Avaya Cloud for Global Contact Center
Global BPO to transform experiences and support 100K agents and millions of customers via Avaya CCaaS
Latest news releases, articles, & blogs
See how Avaya is setting a new standard for simple, effective, engaging collaboration and communications.
- 19 Jun 2018 Avaya Cloud Solutions Now Available through Telarus with Avaya Master Agent Program
- 18 Jun 2018 Avaya Inc. Announces Repricing of $2.918 Billion Senior Secured Term Loan
- 18 Jun 2018 New Workforce Optimization Suite for Avaya Contact Centers Advances Customer Engagement and Data Privacy
- 13 Jun 2018 Pixcom and Avaya accelerate the delivery of cloud-based communications to SMEs
- 11 Jun 2018 Extron Joins Avaya DevConnect Program; Audio DSP Processors Now Rated "Avaya Compliant"
AVAYA IN THE NEWS
- 14 Jun 2018 US-based Avaya set to empower growing Indian mobile workforce
- 08 Jun 2018 Avaya Equinox gets online UC and team collaboration for SMBs
- 04 Jun 2018 Avaya’s Levy: ‘Days of Leading with Products Are Over’
- 31 May 2018 Avaya reveals IP Office release 11 updates
- 31 May 2018 Avaya announces IP Office release 11 updates
AVAYA CONNECTED BLOG
- 18 Jun 2018In Analytics, Contact Centre Data May be Left Out—Martech Can Help
- 18 Jun 2018Stop Thinking of Problems! Instead Think Experiences & Outcomes
- 15 Jun 2018Three Ways to Get More Value from Your Workforce Optimization Platform
- 15 Jun 2018The 2018 State of Digital Transformation: Insight into Getting It Right
- 13 Jun 2018Employee Experience—Cornerstone of a Successful Digital Transformation
Avaya solutions garner recognition from widely respected industry organizations and analysts. Discover what they say about us.
Avaya has received awards and recognition from leading analyst firms around the world. Our market-leading solutions are recognized in customer experience management, and unified communications and collaboration. We are committed to working closely with the industry analyst community to ensure they are well informed on every aspect of our company so they can better guide the user community on buying decisions.
Experience Avaya World Tour Series
Learn how to be more agile, more productive, and better equipped to solve business challenges!
Customer Contact Week
18-22 June 2018 | Las Vegas, NV. Learn about contact centers in all deployment models!
18-21 June 2018 | Houston, TX. Learn how to deliver personal, collaborative experiences at every touch point!
21-24 July 2018 | Dallas, TX. Learn how Avaya powers arenas around the world!
Avaya Inaugural Charity Golf Outing
20 August 2018 | Baltusrol Golf Club, NJ