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Sestek becomes a member of the Avaya DevConnect Partner Ecosystem
Dubai, United Arab Emirates – February 4th, 2019 – Sestek, a provider of speech-enabled smart technologies announced today that it has become an Avaya DevConnect Technology Partner. Through direct R&D engagement, deep product integration, and strong support relationships, the Avaya DevConnect ecosystem delivers a wider range of technology options for Avaya users to drive their business forward and provide value to their customers, from ready-made solutions validated for interoperability to custom-tailored applications.
By joining the Avaya DevConnect Program, the two companies will explore uses of Sestek’s advanced technologies with Avaya’s leading communications platforms. Sestek will develop enhanced applications for Avaya platforms to provide customers with end-to-end solutions that address the evolving business challenges posed by digital transformation.
Avaya’s DevConnect Program is intended to drive expansion of the open and agile Avaya application ecosystem so that more fully formed solutions can be delivered through its platforms. The program is designed to deliver more customer-centric outcomes for technology buyers, who can be confident that they are gaining access to the most advanced and innovative technologies they need to deliver solutions across the business.
“Our capabilities in voice biometrics, speech recognition, text-to-speech, and conversational AI makes us an ideal DevConnect Technology Partner for Avaya. Not only does Avaya recognize the importance of voice in the modern communications industry, but the company has made its platforms incredibly friendly to innovative, third-party technology companies. We are eager to deliver solutions that solve our joint customers’ business challenges,” said Prof. Levent Arslan, CEO of Sestek.
“As voice continues to reassert itself as a key customer service channel, we’re excited to see the value that Sestek’s speech-enabled innovations can bring to our communications platforms. As we continue to expand our ecosystem, we’re enabling a simpler delivery mechanism for these disruptive technologies, driving new applications for voice across the customer and employee experiences and greater growth opportunities for our channel partners,” said Fadi Moubarak, Vice President – Channels, Avaya International.
About Sestek
Sestek has been a global provider of speech-enabled smart technologies since 2000. The company draws its strength from its patented technologies, its pioneering role in the collaboration between academia and industry, and an ever-growing clientele from a wide range of business sectors. The performance and stability of Sestek’s technologies and its flexibility in tailoring solutions to its customers’ needs provide this fast-growing company with an unparalleled advantage over its competitors. Sestek’s success in local languages, total embeddedness in customer engagement platforms, and user-friendly conversational AI editing interfaces also distinguish the company. Sestek’s state-of-the-art products include Virtual Assistant, Chatbot, Speech Enabled IVR, Voice Biometrics, Text-to-Speech, and Speech Analytics.
Alex Alias and Julianne Embry
Avaya PR corpcommsteam@avaya.com
Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there’s no limit to the experiences Avaya customers can create. Learn more at https://www.avaya.com.
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Source: Avaya Newsroom
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