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We Call This Deal a No-Brainer
Migrate your Avaya/Nortel Communication Server 1000 now.Our best upgrade ever ›Solutions
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Avaya Oceana® Contact Center delivers the best customer experience each time, every time.
Experience simple, contextual, user-defined communications with Avaya Equinox™.
Broadest option of cloud solutions that meet the needs of any business.
Communications-enable the applications and processes your business uses every day.
Your Digital Transformation Starts at our Executive Briefing Center
Come experience how digital, mobile, social engagement can change your customer experience.Book now ›Case Studies
Case Study: Norwegian Cruise Line
A redundant, resilient contact center routes calls across locations and agents, keeping essential customer service always open.Get the story ›Industry
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ICMI Contact Center Expo and Conference 2017
22 May 2017 - 25 May 2017
| Orlando, FL, USA
Conferences and Trade Shows
The ICMI Contact Center Expo & Conference provides the tips, tricks, and best practices that contact centers can implement today to ensure that their organization delivers exceptional customer experiences in a complex and changing world. Avaya contact center experts will discuss and demonstrate our workforce optimization and Oceana multi-touch contact center solutions at Booth 623.